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FREQUENTLY ASKED QUESTIONS

Yes, Gulf Exchange Company offers worldwide remittance services, barring a few countries which may have legal or political limitations.

Gulf Exchange Company offers multiple modes to suit your need and convenience. For more details, you can refer to our services section or contact Customer Care.

Instant money transfer like Western Union, Xpress Money, etc can be received the same time, while bank transfer services will be received within 24 hours.

You can locate any of our branches easily either by: contacting our Customer Care or clicking on branches on our website.

It is our endeavor to serve you to the best of our ability. Despite that, if you have any complaint, please:
– Call our Customer Care hotline numbers: 44383222/3
– Send an email at customercare@gulfexchange.com.qa
– Send us a complaint through the Customer Care area of this website

Please note all identification documents must be valid and original documents should be presented:
1. For Residents: Qatar ID
2. For GCC Resident: National ID
3. For Non-Residents: Passport and Visa

Yes, it is compulsory submitting your KYC requirements.

Yes, we do deal with corporate customers. For the documents required please refer to our services section.